The Nigerian Communications Commission (NCC) has announced the approval of tariff adjustments for network operators in response to prevailing market conditions, reports Daily Newslead..
The NCC said in a statement signed by its Director, Corporate Affairs, Mr. Reuben Muoka that this move is in line with the Commission’s mandate under Section 108 of the Nigerian Communications Act, 2003 (NCA), which empowers it to regulate and approve tariff rates and charges by telecommunications operators.
The Commission said that although the approved adjustment, capped at a maximum of 50 per cent of current tariffs, is considerably lower than the over 100 per cent increase requested by some network operators, this decision was made with careful consideration of ongoing industry reforms aimed at ensuring sustainability while maintaining fair pricing for consumers.
“These adjustments will remain within the tariff bands stipulated in the 2013 NCC Cost Study, and requests will be reviewed on a case-by-case basis as is the Commission’s standard practice for tariff reviews. It will be implemented in strict adherence to the recently issued NCC Guidance on Tariff Simplification, 2024,” the NCC said in the statement.
The NCC recalled that since 2013, tariff rates in Nigeria have remained unchanged despite rising operational costs faced by telecom operators, and noted that the approved adjustment seeks to bridge the gap between increasing operational expenses and stagnant tariffs, ensuring that service delivery to consumers remains uncompromised.
The adjustment, the NCC said, not only aims to bolster the ability of operators to continue investing in critical infrastructure and innovation, ultimately enhancing network quality, customer service, and overall connectivity but consumers stand to benefit from improved service delivery, better coverage, and enhanced telecommunications experiences.
The NCC arrived at this decision following extensive consultations with key stakeholders from both the public and private sectors. “Recognising the concerns of the public, this decision was made after extensive consultations with key stakeholders across the public and private sectors,” the Commission explained.
The Commission reiterated its commitment to striking a balance between consumer protection and industry sustainability, acknowledging the vital role of indigenous vendors and suppliers in the telecommunications ecosystem.
Understanding the financial strain on Nigerian households and businesses, the NCC has mandated that operators implement these adjustments transparently and fairly. “Operators must also engage in public education efforts to inform consumers about the new rates while ensuring tangible improvements in service delivery.”
The telecom regulator reiterated its commitment to fostering a resilient, innovative, and inclusive telecommunications sector, noting that beyond consumer protection, the Commission’s actions are aimed at ensuring the long-term sustainability of the industry, supporting indigenous businesses, and advancing Nigeria’s digital economy.
“As a regulator, the NCC will continue to engage with stakeholders to create a telecommunications environment that works for everyone—one that protects consumers, supports operators, and sustains the ecosystem that drives connectivity across the nation,” the Commission assured.
